Testimonials and Reviews CAT Automotive in Norwich
Peng
Peng
02:27 10 Mar 25
My friend recommended me to go to this garage, but my car problem was not solved. Did the work but didn't find the focus.The following was updated on 11 FebruaryI can confirm that your garage has replaced the Haldex oil for my car and cleaned the Pump, but the reason I came to your garage is because of the error code of this Pump for Haldex Clutch, C1112 04 [008], not because my Haldex service has expired.At first this C11204 error code was read by OBD2 and they scanned the same error code after I visited the Volkswagen dealership in Norwich and asked to check the car (I had already fed this information back to you when I first visited the garage). I gave my car to your garage on the morning of December 14th. You scanned my car with VCDS and got exactly the same error code.Against this background, I have booked the Halxdex oil replacement in your garage on December 14th and checked whether the Haldex pump works. When the service was done Dale Lawson showed me my old Haldex oli. The oil was very clean and he showed a photo he had taken of the Haldex pump when it was removed. The photo showed that my pump had no glue on the strainer. When I asked my question "What was blocking the operation of the pump when the oil was clean and the strainer was not blocked", Dale Lawson replied "the pump was working, it was fine". Then I asked the second question, "What should I do if the error code comes up again?" Dale Lawson's lighthearted answer "Then change the Haldex pump"When I scanned the car again that night, I got the same error code. I was totally disappointed. After that I visited your garage and Dale Lawson was not surprised that my car had the same error code again and without further inspection he said he would replace the pump to solve the problem. The next step will be Haldex Controller ECU if you cannot solve it. And I distinctly remember him telling me that the Haldex pump on the car was fine and working.Finally, I would like to reiterate that my reason for visiting your garage is not to seek Haldex oil replacement service. It was because my car was throwing error codes and I wanted to talk directly to the garage to diagnose and resolve the error. To check whether the Haldex pump is working properly, the solution provided by the garage is to perform Haldex service. Visually inspect the pump and pump strainer while the Haldex oil is being replaced. If the pump strainer is clean and the oil is free of impurities, the ohm resistance between the terminals can be measured or a 12v power supply can be applied directly to the pump motor to test whether the pump is working properly. You and I both know that the point of doing this service with my car is to check that the Haldex pump is working properly, not to change the oil.You did not find out if the pump worked properly during the first Haldex service. We paid for labor and oil and wasted a whole morning. In the subsequent phone conversation, you said that you did not conduct a comprehensive check on the pump, but I clearly remember that your colleague told me that my pump was normal.This is only my true personal experience, and I admit that you are way ahead of your competitors in other areas. But you still lost me as an ordinary customer.
Glen whipp Crook
Glen whipp Crook
11:23 28 Feb 25
Webb
Webb
14:26 18 Feb 25
Just had an RTS twin friction clutch put in my S3. Cannot recommend these guys enough, from start to finish they were transparent with me and walked me through everything they did. Payed £1600 in the end which is great as i was being quoted 2-2.5k at other garages.
Luke Harrison
Luke Harrison
21:33 16 Feb 25
Great service from Dale and the team!
Robert Kett
Robert Kett
19:55 05 Feb 25
I took my 1961 Volvo Amazon to CAT with a carb problem today and Clive went more than the extra mile to resolve it, he altered the needle valve by trial and error to rectify the fault, excellent! Great bloke, great company highly recommend them
Chris Tech, Games & Food
Chris Tech, Games & Food
07:15 02 Feb 25
Took my vehicle in for checks due to “boost pressure” “MAFS” and a couple of other bits including the DPF.A couple of days later and £659 lighter and it’s all done, the chap even showed me the faulty boost pipe that was causing limp mode.These things are expensive but my vehicle is back to earning me money again.Highly recommend these chaps.
Jonathan Rutland
Jonathan Rutland
20:52 23 Jan 25
If you have an Audi, go here. As reliable and efficient as the day is long.
Easydriver Easydriver
Easydriver Easydriver
20:45 20 Dec 24
Very helpful and knowledgeable was on holiday rs4 started playing up, they squeezed me in and fixed it at very good price, saved me holiday thank you, I be in touch for a decoke soon and holiday at same time, thanks again
steven Spilman
steven Spilman
20:05 04 Nov 24
I have just had my Audi rsq3 serviced which was a major one. Plugs, filters, gearbox and axle oils, coolant all flushed out and replaced, new rear pads fitted after they called to let me know they needed doing. Customer service is first class, will be returning for all my rsq3 needs in the future.
Peter Bowles
Peter Bowles
08:50 03 Nov 24
Having spent a lot of time and money trying to identify and fix the DPF fault on my Hyundai over the last 6 months, I decided to try CAT. They were polite and helpful from the first, giving me a very detailed explanation of the fault, and helpful suggested courses of action I could take. I decided to go with a full replacement DPF, and have just holidayed in Wales without the depressing DPF or engine light coming on. Thank you CAT!Can't ask for better service or advice.
Jennifer Bransby
Jennifer Bransby
18:11 24 Oct 24
I have always previously used the dealership, but I have been dissapointed in the past.My Audi A3 was due for a service, so decided to have it done at Clive Atthowe Tuning Norwich. I am very pleased not only was everything that had been done to my car been explained to me, but also was given a full printed breakdown of what had been done, and the costs of each part and labour cost.Very professional service by Clive Atthowe Tuning.
Danny B
Danny B
19:10 18 Oct 24
The best customer service, extremely knowledgeable and friendly too. Thoroughly recommended!
Hayden Brown
Hayden Brown
10:48 25 Sep 24
Great customer service as always going the extra mile, they found accident damage on a car I just brought, I was completely unaware as wasn't sold knowing that, because of there keen eye I got a full refund for the car and have since brought another car had it inspected and a major service with them. Has an s3 in for haldex, dsg and major service, now got an s5, I won't be taking it anywhere else, CAT know what they're doing when it comes to the VAGs
John Seach
John Seach
08:09 02 Sep 24
Clive and Dale have looked after my cars for twenty years. Whenever I have problem they quickly resolve it. I can't thank them enough for there knowledge and help.
Mark Jeal
Mark Jeal
08:32 30 Aug 24
Completely wasted my time, after various emails and going in to see them face to face regarding custom tuning, they guided me on tuning parts and even insisted on some specific brand parts, and always gave the impression they can custom tune, only to spend 2k on parts to then be told they cannot do custom tuning, a month of my time down the drain, I now have to start all over again finding another tuner who can do custom tuning.Be honest with people from start
robert holmes
robert holmes
15:22 06 Aug 24
Clive and Dale can’t rate them highly enough, great job on my Audi again dreaded orange light, fixed quickly and at a great price
Tony Sutton
Tony Sutton
07:49 02 Aug 24
Great service by Clive and his team for my car servicing. Would use them again. Recommended. 👍
Desmond Askew
Desmond Askew
07:29 02 Jul 24
I can't recommend this company enough the knowledge and professionalism is unbelievable it's hard to find a company who take pride in what they do. I will definitely be taking my Golf R back to have more upgrades. As I know it's in safe hands. Just like to say thankyou to Clive and Dale.
Josh Votier
Josh Votier
20:41 14 Jun 24
Friendly, knowledgeable and professional service. Had a EGR problem with my Audi that was fixed along with Stage 1 remap. Car now runs perfectly with some very impressive numbers on the Dyno. Thanks again and I will continue to recommend this company 👌
Peter Standley
Peter Standley
10:08 18 May 24
Very Professional Outfit.Clive has huge knowledge of Audi/VW brand and always willing to give advice and guidance. He has serviced my RS4 for many years and wouldn’t go anywhere else.
Jonathan Bingley
Jonathan Bingley
14:28 03 May 24
I had my final mapping session today on my Tr6. Brilliant experience. Service is top notch, I can highly recommend for any mapping or diagnostic work.Jon.
Jeff hall
Jeff hall
16:36 28 Mar 24
Really helpful, great service
Jim Maas
Jim Maas
13:56 28 Mar 24
Very professional. Had diesel engine tuned, immediately runs much better. Would recommend.
jill C
jill C
16:54 02 Mar 24
Had a mega problem with our sons car 68 plate insignia (ad blue) Clive & his team got the problem sorted. Highly recommend. Thank you so so much. ⭐️⭐️⭐️⭐️⭐️
rachel spencer
rachel spencer
19:04 21 Feb 24
Excellent service, can’t recommend enough. Took our B7 RS4 to CAT with an intermittent engine miss fault the previous owners had been unable to trace despite taking it to different specialists. CAT Automotive traced it with ease, and it was a low cost fix. Has run beautifully since. Just had it serviced with them and am very happy it’s had a more thorough inspection and service than you get from a main dealer.
Lorraine Slater
Lorraine Slater
21:56 22 Nov 23
Excellent service. Very professional.
Andrew Tooke
Andrew Tooke
15:51 24 Oct 23
Had my VW Golf serviced and Haldex oil changed at Clive Atthowe today.Very friendly and carried out in good time.Will definitely be returning for all future work.
Stuart Mileham
Stuart Mileham
10:03 24 Sep 23
Craig Riches
Craig Riches
09:46 24 Sep 23
Took my 2011 A7 into CAT for a DPF assessment and then they fitted in a stage 1 remap which was really good of them. They done a fantastic job, car is performing like never before. Now pushing out 310bhp and so smooth and responsive. MPG has also improved from average 36 to 42 which was nice bonus. Be going back for servicing and all future work.
Dennis Buck
Dennis Buck
22:16 08 Sep 23
I have been been bugging Clive for weeks trying to to find the cause of the bad hot starting on my 1988 Land Rover V8. Every time I took it to him the fault wouldn't appear untill one day it and he guided me to an electrical fault. He was right as usual. I had a new distributor fitted today and problem solved. Many thanks Clive for your patience. Highly recommended.
Daniel Nobbs
Daniel Nobbs
12:20 07 Sep 23
Have had both of my vehicles Revo mapped, and have found Clive and Dale nothing but professional, fair and honest on each occasion and with flawless after service.Wouldn't hesitate to recommend, great guys.
Ethan
Ethan
09:38 30 Jul 23
Helped identify the problems with my car and we're very efficient in doing so.Great staff, easy to get to and not that expensive.
Philip Dodd
Philip Dodd
08:03 06 Jul 23
Chris Skipper
Chris Skipper
05:40 06 Jul 23
Excellent place had my Audi .in. For a AC regas . Highly recommended grate customer service will be taking my car then again .Thanks
Thomas Neal
Thomas Neal
17:21 15 Jun 23
Very experienced, well priced and friendly staff.
James Birtwhistle
James Birtwhistle
14:08 22 May 23
CAT consistently deliver a great service, whatever the vehicle requires. Today was an MoT which was very thorough and professional and done in record time. no hard sales, all very personable and I wouldn’t hesitate to recommend them to anyone. It’s the kind of local business you want to do really well.
shauny35
shauny35
10:05 13 May 23
My VW T5 had a dpf fault and it was booked in to have diagnosis done by CAT. From start to finish Clive was very informative, with a clear concise description of works undertaken. A very professional outfit and even managed to get the van MOT test done for me. Highly recommended.
Liam
Liam
11:43 26 Mar 23
I recently had an Astra 2.0 cdti remapped here. The team worked hard to deliver the results I was hoping for. The first attempt didn't quite deliver the performance expectation I had so we talked it through and they gave it another go - gratis!The car now drives wonderfully, exactly what I was after. Notable increase in performance about 25% on readouts. MPG also increase by 3mpg which was a welcome surprise !I'll definitely be a returning customer if or when I change vehicle.
Watmore10
Watmore10
11:01 22 Mar 23
Took my Audi r8 v10+ to Clive initially with a sensor fault. Clive booked me in and got the issue sorted. I then used Clive to service the r8, again the lads done a fantastic job. I now use Clive for my other cars to. Highly recommend to anyone ⭐️⭐️⭐️⭐️⭐️
Dale Grimmer
Dale Grimmer
18:49 13 Mar 23
Had a stage 1 custom remap done, great service and nice people.
Ben Needs
Ben Needs
12:10 13 Mar 23
Booked my car in for Swirl flap delete. Great service from Dale and Clive. Answered all my questions and queries. Highly recommend their service.Will be booking in a map and gear box service in the future.
Adam Ripper
Adam Ripper
22:29 12 Mar 23
Booked my car in for a service and to fit a performance exhaust and a stage 2 engine remap. The service throughout and the price were both exceptional and I am delighted with the results. Dale Lawson did a fantastic job and I wouldn't hesitate recommend both his expertise, thoroughness and quality. Anyone that chooses to use CAT is in very safe hands.
Darren Smith
Darren Smith
16:31 22 Feb 23
Honest man to deal with 👍👍👍
TEJ
TEJ
20:25 15 Feb 23
I've used CAT for a remap, discs and pads, a caliper replacement and fluid change and the car goes and stops better than before the work, so it's hard to fault that!
Paul Harvey
Paul Harvey
00:18 08 Feb 23
Absolutely Brilliant work done by Clive and Dale. Quick in finding problem and Tuning. As always great work. 😀
shaun !
shaun !
01:22 27 Jan 23
I had been chasing a fault for a couple of months with no resolution, a diagnostic at cat and had my answer and advice on how to sort it ,
Catherine Bilton
Catherine Bilton
14:57 13 Jan 23
Had my VW Eos EGR valve problem sorted , car was serviced aswell . Nice to have the car back knowing its been looked after. Really helpful.
Barbara Traveller
Barbara Traveller
12:50 04 Jan 23
Excellent attention and workmanship. Communication very good. Helpful staff. Work done was better than I hoped for.
Andy Padman
Andy Padman
20:24 13 Nov 22
linda Sinclair
linda Sinclair
17:49 29 Oct 22
Extremely professional, and downright decent guys! Highly recommend them
James Mckeown
James Mckeown
15:55 18 Jul 22
Fantastic service. Had an issue with my old 1.6 TDI Golf. They sorted it quickly and professionally. Car now running lovely again. Would highly recommend them.
Craig Barrett
Craig Barrett
15:17 06 Oct 21
brilliant garage. another garage were unable to fix my car, clive atthowe got my car in quickly. got straight onto it and kept me informed every step of the way. I don't usually leave reviews unless a company have exceeded my expectations which they really have done. thank you so much for all your help.
David Rees
David Rees
15:11 19 Mar 21
Just had my car stage 1 remapped highly recommended absolutely brilliant customer service and great pricing
Darren Sharpe
Darren Sharpe
16:15 18 Feb 21
Service carried out on my S4 , very good and knowledgeable gents and price was very good . Recommended 👍👍👍
Matthew Randell
Matthew Randell
17:19 21 Aug 20
First time really modifying a car properly, Dale was fantastic, talked me through everything. I had a lot of questions and he answered them all. Brilliant service!
Karl Richardson
Karl Richardson
17:04 13 Feb 20
Great service and well priced, would gladly recommend and will go back again in the future. Well worth the 90 minute drive
James Hazell
James Hazell
22:24 31 Jan 20
Many thanks to Clive and Dale for their work today on my Audi S3. Induction kit and REVO map have transformed the car. Can’t recommend these guys enough.
Julian Warner
Julian Warner
22:37 25 Mar 19
Had a issue with a injector stuck open on my RS6, Clive and Dale flow tested my new injectors and decoked the ports, fitted new plugs and oil change. Great job would recommend
Tom Ferris
Tom Ferris
00:06 22 Dec 18
Had My Audi A5 in today for a service and gearbox oil change, very happy with the service and thanks to Clive for sorting out a few bits ! Highly Recommended !
Tom Hubbard
Tom Hubbard
16:18 22 Oct 18
Had my Audi TT Quattro Sport in for a Stage 1 remap and it feels like a new car. Not only did they remap the car, they kindly fixed the boost issues with the car and feels so much more responsive. The power response is unbelievable. Highly recommend, extremely professional. Can't recommend them enough. Thanks once again. 5/5.
Kelly Mindham
Kelly Mindham
14:44 12 Oct 18
Fantastic work on our S5 tune. Very helpful and efficient as always. See you guys at service time. Highly recommended!!!
Rikky Read
Rikky Read
19:23 28 Jun 18
booked my 2004 impreza in for a once over and dyno , as wanted it checked over to get an idea of what's been done to the car , very helpful , great knowledge ! would recommend to anyone ! thanks again
Gary Mann
Gary Mann
11:12 07 Jun 18
Golf GTI Anniversary in this week for boosting issues, superb result, she has never been better, fantastic service and communication � thank you
Ricky George
Ricky George
19:31 23 Jan 18
What to say other than very happy with the work and parts fitted to my car along with the remap done by dale at clive atthowe tuning thanks again guy's.
Craig Carter
Craig Carter
09:04 20 Jan 18
Clive carried out a remap on both the engine and gearbox of my Audi S3 (2015)I’m extremely happy with the results and would recommend him to anybody looking to have tuning work carried out on their car.
Robert Forster
Robert Forster
15:19 09 Jan 18
I've used CAT for servicing and repairs in the past, but last week was my first software upgrade. Revo stage 1 on my Seat Leon FR. 58bhp and 75lbft gains, and as far as I can tell, no loss of useability or lower economy. Car is now quicker everywhere in the rev range, but remains as smooth and as everyday useable as before.I'd recommend it to anyone with a 2.0 TFSI engine. Clive and his staff really know what they're doing too, very professional. Cheers lads.
Darren Darling
Darren Darling
21:57 17 Jul 17
Paula Bailey
Paula Bailey
07:45 19 May 16
Ive been using Clive for a number of years now on my Subaru Imprezas. Clive has also done a first class job and always given help and advice. I can highly recommend Clive and will continue to use him on my new project. Thanks Clive for all your hard work.
Tim Williams
Tim Williams
16:42 21 May 15
This guy is a genius ! Was recommended Clive by some work colleagues and he didn't disappoint.