Booking in Work

Since the pandemic we have been experiencing a large volume of appointments not arriving or cancelling.
As a small two man business this is not sustainable so we have changed the way we book in work.

We have always taken a fee for rolling road and remapping but we have also decided to do the same for diagnostic and DPF assessments where you require same day attention.
You can book in as normal but there is no timescale, we cannot guarantee that the vehicle will be looked at promptly

For priority bookings rolling road \ remapping \ diagnostic \ dpf assessments requiring same day attention:-
We will take a payment of £90 (or £120 for remapping) during booking, this payment is not a deposit. It is for a time session allocation.
If you miss your booking, cancel at short notice (we require two days working notice to change or cancel) if not the payment cannot be refunded.
We can only refund the time allocated payment if we managed to fill the slot with another job at short notice.

Please download the appropriate form below, print it off and fill in the information before coming in for your appointment.

Diagnostic Testing Proceedures And Cost 2022 V2

Performance Upgrades Terms And Conditions

The DPF Doctor Customer Questionnaire

Glow Plugs Notice